OnlineAccess makes banking easier
If you haven't yet discovered the magic of online banking, get ready to be impressed. There are so many reasons to love this helpful tool.
Here are just a few we know you'll appreciate:
- Free
- View up-to-the-minute account information on your schedule
- Make loan payments
- Transfer funds*
- View or print out your account statements
- Export account information to your personal finance management software.
- Secure - Two factor authentication
- Convenient - Always within reach, whenever you need it. We go where you go!
- Consistency across all your devices
Members of Mainstreet Credit union can self enroll for OnlineAccess, or stop by your nearest branch or call (913) 599-1010 to sign up!
Gabi is here to help you connect!
Gabi is a new chat messaging system that will improve your membership experience and offer you access to the information you need quicker.
We’re here for you, and now just a click away
Our new chat feature will offer you an opportunity to connect with us on a different level, on a variety of platforms that you can access from anywhere. Gabi is a live communication tool that allows you to ask us questions and get help with your Mainstreet account all in one convenient service!
How does it work:
1) Look for the “Let’s Talk!” widget at the bottom right of the screen on our website. Gabi is ready to help you!
2) Choose what tool you would like to use to talk with one of our Mainstreet representatives. You can choose from the live chat feature or the on-screen guidance option.
3) Once you make your selection, you can start chatting with one of our Mainstreet representatives! Before any interaction, we will ask you some security questions to verify your identity.
Screen Sharing
We know that trying to describe and explain something over the phone can be
challenging sometimes, so now we offer the ability to add on-screen guidance to your
call. With this feature, we can help you navigate our online platforms while looking at your screen with you.
challenging sometimes, so now we offer the ability to add on-screen guidance to your
call. With this feature, we can help you navigate our online platforms while looking at your screen with you.
Live Chat
When you need assistance, you no longer need to wait on hold with a representative! We now offer the speed and convenience of chatting with a friendly representative who can help you with your needs and even show you how to find and do things on-screen when needed to save you valuable time.
eStatements
Save paper by signing up for eStatements. You will receive an email when your previous month’s statement is accessible. View up to 24 months of statements within OnlineAccess or Mainstreet Credit Union Mobile App.
Bill Payer
You can pay almost anyone you would normally pay with a check or debit card. Payments are automatically deducted from your Mainstreet checking account. Schedule one-time or recurring payments. Billpayer is free and available 24/7. Access Billpayer either online or with our mobile app.
Members must be signed up for OnlineAccess or the Mainstreet Credit Union mobile app to use Mainstreets's BillPayer.